Levels of service
Four levels, one principle: the higher the level, the more we take off your hands.
Level 1BasicThe solid start for the most important tasks.Level 2StandardMore relief in daily life and at appointments.Level 3PremiumComprehensive support for you and your family.Level 4Ultimate ConciergeAll-round service, no ifs or buts.
We discuss the terms personally and confidentially – depending on the actual scope.
All levels compared
| Included | Basic | Standard | Premium | Ultimate Concierge |
|---|---|---|---|---|
| A dedicated contact who speaks your language | ||||
| Management of contracts and documents | ||||
| Correspondence with authorities and offices | ||||
| Monitoring of deadlines and appointments | ||||
| Accompaniment to official and medical appointments | ||||
| Coordination of your insurance | ||||
| Apartment search and relocation | ||||
| Support for your whole family | ||||
| Tax and legal coordination with partners | ||||
| Organising school, nursery and childcare | ||||
| Travel bookings and travel planning | ||||
| Event planning and private occasions | ||||
| Personal errands and tasks | ||||
| Availability | Reply within two working days | Reply within one working day | Evenings and weekends included | Priority, around the clock |